Refund Policy

Effective Date: October 29. 2025
 

At Family First Home Care, we believe in fairness, transparency, and trust.
 

1. Payments

Payments for services are governed by individual client agreements and invoices.

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2. Cancellations & Refunds

• Please provide at least 24 hours’ notice to cancel or reschedule services.

• Refunds or service credits may be available for prepaid services canceled within the required notice period.

• No refunds are issued for completed visits or last-minute cancellations, unless required by law.

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3. Questions

For billing or refund inquiries, please contact genaandfamilyfirst@gmail.com or call (757) 539-0716 or (757) 539-0714.